Operational Excellence: step by step or a giant leap?

One of the most expensive issues, from an operational perspective, that I have seen in the course of my IT career has been the efficient drain created from the siloed nature of most business units. KPIs, bonuses, etc. are derived from unit performance and most often exclude any measurement of increases in operating expenses; time […]

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Do we really agree on goals? sequencing? timelines?

It never ceases to amaze me how quickly a major technology initiative can go off the rails, especially when you can demonstrate regular, clear communications amongst all business stakeholders regarding project status. Leaders with significant experience have likely faced this situation, and I would imagine that you have started to envisage the likely root causes!

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When is the right time to add another business software platform to your company’s suite of tools?

Introduction The right software tools make all the difference to your company’s profitability, business resiliency, client experience. Such tools can also help insure the accuracy of your processing and even your company’s compliance with industry best practices and regulatory mandates. Too often, selecting the right software tool is a matter of chance. And the odds

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Common Mistakes Companies Make when Choosing Software Products

Contract Terms A good contract for software products has a number of features that should be present from an IT perspective. We readily acknowledge that many of these features also have key stakeholders in the licensing firm’s Legal Department; Finance Department; Compliance Department; Procurement team. However, for our purposes here, only features that have an

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